Information on handling Covid-19
Extended cancellation option COVID-19
Dear guests,
due to the situation with the Corona virus we would like to assure you that all new and existing bookings for a stay until 01.11.2021 and for the winterseason 2021/22 can be cancelled free of charge until 14 days before arrival without giving reasons. If a journey or a stay is not possible due to restrictions caused by the Corona virus, we guarantee a free cancellation until the day of arrival.
In concrete terms this means for you in case of cancellation:
- Up to 14 days before arrival free of charge
- 13 to 7 days before arrival 70% cancellation fee from the tour price
- From 6 days and in case of no-show 90% cancellation fee of the travel price
Our tip: European travel insurance
With a travel insurance you save unnecessary costs if unforeseeable events occur. We recommend that you take out Hotel Cancellation Plus insurance, which you can also book online: Here you can easily calculate and book your premium! (in german)
Hygiene and safety precautions
We strive at all times to make a SAFE holiday for you in Felsner's hotel. To protect our guests and employees, we would like to point out the following measures:
Measures in the hotel
As of September 15, the following measures are in effect:
3-G rule:
- Vaccinated: initial vaccination applies from 22nd day after 1st sting.
- Recovered: 180 days exempt from testing. Evidence of neturalizing antibodies counts for 90 days.
- Tested: PCR tests are valid for 72 hours. Antigen tests are valid for 24 hours. Self-tests are valid for 24 hours.
- Mouth-nose protection & FFP2 masks from 15.09.2021:
- In those areas where oral-nasal protection is already required to be worn - e.g., public transportation or grocery stores.
- Mandatory in the trade for unvaccinated persons (random checks by authorities), a recommendation for all others.
- Disinfection dispensers are available in the hotel
- All menus are disinfected after each guest
- Regular ventilation of all rooms and regular disinfection of door handles
Measures in our vacation region
Safe together in the Schladming-Dachstein region. The measures are also being followed in the region:
- More information about the test road on www.schladming-dachstein.at
- All information about entering the region from abroad www.schladming-dachstein.at
- For current measures by leisure companies and mountain railways Please click here
Contact us
If you have any further questions, please contact us at
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