Booking Conditions
Reservations are handled in accordance with Austrian Hotel Contracting Guidelines, excepted cancellation guidelines (Cancellations only valid in writing!):
- Up to 60 days before arrival free of charge
- 59 to 7 days before arrival 70% cancellation fee from the tour pric
- From 6 days and in case of no-show 90% cancellation fee of the travel price
Bookings must be accompanied by a 20% deposit.
We kindly ask you to register your dog when booking and to only bring small pets. There is a charge for this service and food is not provided. Your pets are not allowed in the dining rooms and lounges during meal times.
Holiday cancellation insurance saves you having to worry about
unnecessary costs associated with unforeseen events. We recommend
purchasing "Holiday Cancellation - Plus" insurance, which you can also
book online: Here you can easily calculate and buy your premium online
The earliest you will be able to check into your room will be 3 p.m. Please vacate your room on departure day by 10 a.m.. Bathrobes are provided for you in your room.
The safe is located in your wardrobe. use of the safe is included in your room price.
Please settle your bill prior to departure. We are happy to accept credit- as well as bank cards.